ICT Consulting, Project Management & Systems Development

RML designs, builds, and manages information systems for organizations that cannot afford downtime, data loss, or a system nobody ends up using. This practice area sits alongside our Strategy & Advisory, Research & Data Analytics, and MEL work — and in most engagements, feeds directly into them: the systems we build are the ones that generate the data our M&E and research practices analyze.

ICT Strategy & Advisory

We help organizations plan technology investments that match institutional capacity — not just what's technically possible, but what a team can realistically operate, maintain, and afford once the consultants leave. This includes systems assessments, digital transformation roadmaps, and vendor/technology selection support.

Value PropositionRecommendations grounded in Caribbean institutional realities — bandwidth constraints, staffing levels, procurement cycles — rather than best-practice templates designed for better-resourced environments.

Systems Development

We design and build custom software: web applications, data platforms, and integrations between systems that were never meant to talk to each other. Recent and ongoing work spans multi-tenant government platforms, monitoring & evaluation software, and system-to-system integrations connecting enterprise and operational systems.

Value PropositionSenior-led development — the person who scopes the system is the person who builds it — with modern, maintainable architecture chosen for longevity, not novelty.

Health Information Systems

A specialized strand of our systems work: supporting electronic health record implementation and interoperability between health information systems and laboratory/clinical platforms.

Value PropositionDirect experience with the coordination challenge health information systems present — aligning multiple institutions, vendors, and clinical workflows around a single integration, not just the technical build.

Project Management

We manage ICT and development projects end-to-end: scoping, documentation (terms of reference, requirements, process documentation), stakeholder coordination across technical and non-technical parties, and delivery oversight through go-live.

Value PropositionProcess documentation and project artifacts built to the standard of institutional review from day one — not retrofitted for a ministry or development-partner audit after the fact.

Systems Integration

Where organizations run multiple systems — an ERP, a maintenance platform, a legacy database — that need to exchange data reliably, we document the workflow, design the integration approach, and manage the transition, including interim manual-process controls while a permanent integration is built.

Value PropositionWe document the process, not just the data flow — approval controls, exception handling, and monitoring responsibilities are designed in from the start, not discovered after go-live.

Have a systems challenge?

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